Spokk: Turn Feedback into Google Reviews Quickly
Frequently Asked Questions about Spokk
What is Spokk?
Spokk is a software tool that helps businesses collect customer feedback and turn it into online reviews. It is made for service businesses that want to grow their reputation online. With Spokk, businesses can send a quick feedback form to customers through SMS or a QR code. Customers can respond in about 15 seconds, making it easy to get lots of feedback. Once feedback is received, Spokk uses AI to create review drafts based on what customers say. These drafts are ready to be posted on review sites like Google, Trustpilot, or TripAdvisor. Businesses can customize questions for feedback, making the process personal and relevant. Spokk also offers options to reward customers with coupons and reply to reviews, which helps build trust and improve customer relationships. The platform tracks staff performance and customer satisfaction over time, providing insights to improve service quality. Spokk costs $29 for the Tier 1 plan and $59 for Tier 2, offering flexible options for different business sizes. It supports multiple review platforms, making it easy to manage reviews across different sites. Main tasks include collecting feedback, generating reviews, monitoring staff and customer satisfaction, engaging customers with incentives, and posting reviews. Use cases show how businesses can gather feedback efficiently, generate quick review drafts, and improve their online reputation. Spokk replaces old methods like paper feedback forms, manual review follow-ups, and spreadsheets, making review management faster and simpler. Overall, Spokk helps businesses gather honest customer feedback and turn it into positive online reviews quickly, which enhances their reputation and attracts new customers.
Key Features:
- AI Review Drafts
- Feedback Analysis
- Staff Ratings
- Coupon Rewards
- Multi-location Support
- Automated Responses
- Review Platform Integration
Who should be using Spokk?
AI Tools such as Spokk is most suitable for Business Owners, Customer Service Managers, Marketing Managers & Review Managers.
What type of AI Tool Spokk is categorised as?
What AI Can Do Today categorised Spokk under:
How can Spokk AI Tool help me?
This AI tool is mainly made to customer feedback collection. Also, Spokk can handle collect feedback, generate reviews, monitor performance, engage customers & post reviews for you.
What Spokk can do for you:
- Collect feedback
- Generate reviews
- Monitor performance
- Engage customers
- Post reviews
Common Use Cases for Spokk
- Gather customer feedback efficiently
- Generate AI review drafts for quick posting
- Monitor staff performance via reviews
- Improve customer satisfaction and reviews
- Engage customers with incentives
How to Use Spokk
Send a short feedback form to your customers through SMS or QR code, each customer submits feedback in around 15 seconds, then an AI-generated review draft is created that you can copy, paste, and post on review platforms like Google.
What Spokk Replaces
Spokk modernizes and automates traditional processes:
- Paper feedback forms
- Manual review follow-ups
- Traditional survey tools
- Customer service tracking spreadsheets
- Review management via multiple platforms
Spokk Pricing
Spokk offers flexible pricing plans:
- Tier 1: $29
- Tier 2: $59
Additional FAQs
How does the AI generate reviews?
The AI uses customer feedback and answers to generate unique, authentic-looking reviews that match the experience described.
Can I customize the feedback questions?
Yes, you can set up your own questions with different formats to personalize the feedback process.
Does it support multiple review platforms?
Yes, reviews can be posted to Google, Trustpilot, TripAdvisor, and other review sites.
Discover AI Tools by Tasks
Explore these AI capabilities that Spokk excels at:
- customer feedback collection
- collect feedback
- generate reviews
- monitor performance
- engage customers
- post reviews
AI Tool Categories
Spokk belongs to these specialized AI tool categories:
Getting Started with Spokk
Ready to try Spokk? This AI tool is designed to help you customer feedback collection efficiently. Visit the official website to get started and explore all the features Spokk has to offer.