Cognova AI: Customer support with AI chat and analytics
Frequently Asked Questions about Cognova AI
What is Cognova AI?
Cognova AI is a platform that helps businesses create AI-powered sales agents. Users can set up a custom AI agent with specific personality traits and business data. The agent can then interact with customers on platforms like Instagram and websites. This helps businesses handle customer inquiries around the clock without needing many human agents. The platform also offers analytics tools to monitor how well the AI performs, giving insights to improve customer interactions. Pricing plans start at $9 per month for a basic package that includes a set number of messages, storage, and features like multi-language support and chat integration. Clients can manage multiple agents for different products and access chat histories. The system is designed to be easy to set up and customize, offering a way to automate and improve customer communication efficiently.
Key Features:
- AI Sales Agents
- Shareable Links
- Advanced Analytics
- Multi-Agent Support
- Product Catalog
- Chat History
- Multi-language
Who should be using Cognova AI?
AI Tools such as Cognova AI is most suitable for Customer Support Agents, Sales Managers, Business Owners, Marketing Specialists & E-commerce Managers.
What type of AI Tool Cognova AI is categorised as?
What AI Can Do Today categorised Cognova AI under:
How can Cognova AI AI Tool help me?
This AI tool is mainly made to customer support automation. Also, Cognova AI can handle create agent, share link, monitor performance, analyze conversations & optimize responses for you.
What Cognova AI can do for you:
- Create agent
- Share link
- Monitor performance
- Analyze conversations
- Optimize responses
Common Use Cases for Cognova AI
- Automate customer inquiries on social media
- Manage multiple sales agents for various products
- Analyze customer interactions to improve responses
- Integrate AI chat with websites and social media
- Provide real-time product information through AI
How to Use Cognova AI
Create an AI agent, share its link with customers, monitor and optimize its responses using the dashboard.
What Cognova AI Replaces
Cognova AI modernizes and automates traditional processes:
- Manual customer support teams
- Basic chatbots without AI capabilities
- Paper-based customer inquiry handling
- Multiple disjointed communication channels
- Time-consuming customer data analysis
Cognova AI Pricing
Cognova AI offers flexible pricing plans:
- Business Plan: $9
Additional FAQs
What is Cognova AI?
Cognova AI is a platform for creating AI-powered sales agents that interact with customers via chat on websites and social media.
How does Cognova AI work?
You set up an AI agent with your business data, share its chat link with your customers, and monitor its performance through our dashboard.
How can I share my AI agent with customers?
Share the unique chat link generated for your AI agent via social media or embed it on your website.
Is my data secure with Cognova AI?
The platform emphasizes data security; specific security practices can be found in their documentation.
How does pricing work for Cognova AI?
Pricing plans start at $9/month, based on message limits and features included.
Can I customize my AI agent's responses?
Yes, you can set personality traits and knowledge for your AI agent during setup.
How does Instagram integration work with Cognova AI?
You connect your Instagram Business account, and the AI agent handles customer inquiries there.
Can I embed the chat widget on my website?
Yes, you can embed the web chat widget provided by the platform.
Discover AI Tools by Tasks
Explore these AI capabilities that Cognova AI excels at:
- customer support automation
- create agent
- share link
- monitor performance
- analyze conversations
- optimize responses
AI Tool Categories
Cognova AI belongs to these specialized AI tool categories:
Getting Started with Cognova AI
Ready to try Cognova AI? This AI tool is designed to help you customer support automation efficiently. Visit the official website to get started and explore all the features Cognova AI has to offer.